FlyerTalk Forums - View Single Post - Car given away, billed more, incorrect late fee.
Old Aug 1, 2019, 4:01 pm
  #8  
Exec_Plat
 
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
[QUOTE=Dave Noble;31367436]
The location did allow the OP to take a vehicle and did not cancel his booking - there is no requirement to keep the car available until 23:59 , just that the reservation will be kept [/QUOTE]

lol

Are you making up what YOU think the definition of a 'reservation' is?

He reserved an M5 car. The reservation for an M5 car will be kept...but in daves world, the word 'reservation' means 'a reservation for only **A** car, not the reserved M5 car'

whatever

(Keep in mind that in the prior paragraph, Hertz clearly spells out how that will endeavor to honor the reservation and get you a car...just not the reserved car. So they know how to make that part clear, why are you trying to re-define the text?

OP.... I am a Hertz presidents circle member. . You need to use a sledge hammer with them, sometimes. I just tell AMEX to hammer them.

Last edited by jason8612; Aug 1, 2019 at 11:47 pm
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