Originally Posted by
raehl311
This is pretty much THE benefit that keeps me with United, and has me evangelizing United to other frequent flyers in my industry. Had a 5-hour drive to the airport and while I COULD have made the original flight time, the ability to bump it back two hours just made life easier today. It doesn't cost the airline anything (only works if there's seats available, and I'd never pay the change fee+fare difference if the policy were more restrictive), delivers a lot of loyalty value.
+1 else I would just be booking BE fares on UA/DL/AA depending on which schedule is convenient provided WN is not too expensive.