Originally Posted by
JBord
When United started selling cheap seat upgrades a few years back, they screwed over elites. There were many documented cases of elites not getting the offer, or an offer higher than a non-elite (even on same fare code and ticket price, sometimes even on same PNR). It was a deliberate slap in the face of it's best customers. We don't know that's the case here.
TOD's--a change we really liked.