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Old Jul 28, 2019, 8:23 pm
  #13  
joe_miami
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Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Originally Posted by alanw
GM came and offered to switch to a room that had "just opened up" and I declined, explained that it's not about the room at this point. The GM told me that the double rooms have sofabeds and that's why the comment about the kids. This is entirely possible but the way this was communicated was not that. For the record I have never had an issue like this in any hotel. It was in my opinion egregious.
The GM offered what you claim you wanted but you declined? What was the point of this, then? (...)

Last edited by FLYGVA; Jul 29, 2019 at 2:29 am Reason: personal part edited out of post
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