Originally Posted by
s0ssos
The poster was complaining about the uselessness of the 4nf, and apparently only knew (booked) through the online portal.
Not talking about the future, as far as I know.
But that is fine. Let the people think this is a useless benefit
Absolutely NOT. I have ONLY booked through concierge (except once - with about 50 bookings) and was simply looking to see how bad it would be in Sept (partly b/c I have to decide whether to continue to pay for the new increased fee/decreased benefits) and I discovered disparities I thought should be pointed out (and as others have said were apparently well know but not so much to me b/c I generally booked concierge b/c elite benefits)
In addition (I and others) have to consider whether losing the travel benefits (delayed flights, trip cancellation, medical evacuation, etc) make this even a contender compared to cc that still offer these benefits with a lower annual fee (at least for now).