FlyerTalk Forums - View Single Post - Time to Ban This Passenger! (Pax offered disembarkation at gate, demands on apron)
Old Jul 23, 2019, 11:41 pm
  #20  
mastertrust
 
Join Date: Dec 2005
Location: Scottsdale/NYC/NC & the Sky
Programs: AA Executive Platinum (3 Million Mile Club), Global Entry
Posts: 117
response from AA

received a response from AA’s social media team. implied no absolute right for a passenger to demand to exit the flight after leaving the gate, said it was at the discretion of the crew. the flight crew said several times during this process that “they were frustrated Too” including a couple of times while 4A was still on the aircraft. as someone else mentioned-perhaps they did not want a meltdown at 32,000 feet!
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