Originally Posted by
MSPeconomist
Also, if AA were to punish this guy, should they also punish someone who, for instance, has a heart attack in flight and "causes" a medical diversion? That's likely to inconvenience more people, cause more missed connections, and be much more expensive for the airline than a return to gate situation.
I certainly couldn't fathom connecting those dots. The person reported by the OP is clearly a douche bag, to the extent that I would have no problem firing him as a customer. Disembarking at the gate was clearly a win-win, but he (passive aggressively) dragged the process on in a manner that affected others.