Old Jul 23, 19, 2:44 pm
  #1  
mastertrust
 
Join Date: Dec 2005
Location: Scottsdale/Winston-Salem & The Skys
Programs: AA Executive Platinum (3 Million Mile Club), Global Entry
Posts: 67
Time to Ban This Passenger! (Pax offered disembarkation at gate, demands on apron)

AA flight 2731, clt-jfk. Big delays because of weather in route. Flight and cabin crews very transparent about the status, says we will stay at gate till we get some idea of possible openings to NYC. copilot comes out and engages FC cabin. passenger in 4A just in front of me engages in long conversation with flight crew, several times he is offered the chance to deplane while we sit at the gate for more than an hour. Finally we taxi out and start working our way to the runway. when we are 4 or 5th in line he calls the flight attendant and says he wants off, that he is going to miss his appointment. She explains that it will significantly Increase the delay as we reposition after dropping him off but he is adamant. So back to the gate we go and drop him off. Passenger sitting next to him Confirmed that he never mentioned emergency, just that he was going to miss his meeting so he said there was no reason for him to go to New York. I understand the need for diversions or interruptions to flight ops in the case of emergencies but that was clearly not the case here. Airlines have begun to bill passengers who have been so disruptive they have to divert flights. Airlines should start making people who pull this kind of crap suffer some consequences.

Last edited by mastertrust; Jul 23, 19 at 4:56 pm
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