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Old Jul 15, 2019, 9:16 am
  #1  
watersign
 
Join Date: Oct 2013
Programs: Marriott Gold, HGC, Spg
Posts: 81
Thumbs down Screwed out of Avios by AGODA

I booked a hotel on Agoda, signed up for their PointsMax scheme with my BA number and....no Avios. I sent a claim to BA with the booking receipt, they declined it and said I had to speak to Agoda. I did, and they told me that my membership field was "blank" - an obvious lie, I was looking at the screen myself. So they're not giving my the Avios (which were the only reason I booked through their site). Has anyone else experienced this?
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