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Old Jul 15, 2019, 8:53 am
  #23  
LegalTender
 
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,509
Originally Posted by twitch76

When the gate agent checked them in at PWM, the agent proactively rebooked them, AND gave them each a $100 LUV voucher. However, they lost their A28/29 boarding position for BWI-SAN, which was a result of a $25 EBCI purchase. Their new boarding position was C24/25, virtually guaranteeing that they would not sit together for the longest part of their flights. As unseasoned travelers, this was not really acceptable, so they purchased upgraded boarding at the gate for $50/person.
Weather delays are routine. If you buy EBCI and an IRROP happens, you shouldn't have to pay another $50/per person to sit together. Just because EBCI doesn't guarantee anything doesn't make this acceptable.
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