Old Jul 14, 19, 8:41 pm
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, WS Gold, Marriott Silver
Posts: 7,195
Sounds like United really dropped the ball. My experience with CM through PTY is that they've transferred bags when I had a 15 minute connection due to being a bit late inbound so clearly by not even letting the bags start the journey it's United's fault. Maybe buy what you need, claim insurance and ask CM to hold the bags in Panama or send them to GYE where they should fly to and get them there. If both Avianca and Copa fly to GYE from Panama then I am sure they could manage that.
ricktoronto is offline