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Old Jul 14, 2019, 3:15 pm
  #1  
unspoilt_princess
 
Join Date: Nov 2015
Programs: BA Exec
Posts: 38
Unhappy Flight delay BA0268 LAX to LHR

So, I'm having a run of bad luck on BA & AA as I close out my US tour. I had an AA flight completely cancelled which stranded me in NYC with no compensation/hotel. And now, today's BA0268 is delayed...for nearly 5 hours. The flight departure time keeps hovering around 2am.

I'm Bronze in Premium Economy so I called the Bronze Exec line to see if I can at least pay to upgrade to Club, or perhaps get on an earlier flight. The rep literally said 'there is nothing I can do for you' and then said she'd make a note for the check-in team regarding giving me an upgrade. It's also worth noting I received no call, text or email about this huge delay to the flight.

Has anyone been through this type of delay and had to leave LAX literally in the middle of the night? I am right to expect zilch from this 'check-in team' note? Is it normal for BA to not even bother notifying you that the flight is severely delayed? Perhaps my expectations are just too high.
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