FlyerTalk Forums - View Single Post - TAP cancelling flight without sending an e-mail
Old Jul 12, 2019, 5:44 am
  #4  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Email is a terrible way to communicate about anything requiring near-term action.

Before calling, you should do the research on alternatives and then feed those to the phone agent in order of preference.
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