Old Jul 11, 19, 9:42 pm
Join Date: Aug 2008
Location: HND
Programs: AA EXP, UA 1K
Posts: 1,076
Originally Posted by Exec_Plat View Post

Your credit card company will be your best course of action.

You should contest the charge, tell them an online TA 'pretended' to be UA. Due to this deceit, everything else followed. ie not being able to cancel or them charging a cancel fee, etc, etc

Be VERY concise and clear. You wanted to buy a ticket from UA, but the company that charged the card via their relationship with the credit card company, was able to defraud you. By stressing that the original sin was their pretending to be UA, they may uphold the chargeback.


report back
Except we don't know that this is what happened...

The key question is who did the OP originally purchase the ticket from?
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