FlyerTalk Forums - View Single Post - How to escalate a complaint with customer service?
Old Jul 11, 2019, 12:15 pm
  #26  
MePlatPremier
 
Join Date: Aug 2018
Posts: 902
Originally Posted by ajamieson

You're fairly wrong but it seems this hotel isn't concerned either way.
Care to share what is your source for that? Or did you just pull that one out of thin air? It’s definitely not on the T&Cs or on any of Bonvoy’s published materials that if a resort is willing to provide late checkout for a fee it must allow for free to plats and above.
MePlatPremier is offline