Old Jul 10, 19, 7:20 am
Jon Maiman
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat., SWA A-List,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 1,388
Bethany Beach Ocean Suites Residence Inn

Property: Bethany Beach Ocean Suites Residence Inn
Date(s): 5 nights, July 2019
Room booked: City View 2 Queen Studio Suite
Room received: City View 2 Queen Studio Suite
Elite Level: Lifetime Titanium
Award stay: Yes
Rate Type: N/A
BRG stay: N/A
SNAs redeemed: Requested for Oceanfront 2 Queen Studio Suite but not granted.
Comments: Very busy during July 4th week. Check-In experience was mediocre, no elite recognition. Arrived approx. 3:30, room not ready until 4:20 (20 minutes after check-in time). Day before departure requested late checkout for 2PM and granted without issue. Front Desk Associate also asked if there was anything else we needed. Night and day experience versus check-in. For breakfast they now do assigned tables which is a bit of a CF. Previous year you just checked in with the hostess and chose any available table. They also have added an upsell to a cook to order breakfast with omelettes etc., in addition to the standard RI complimentary breakfast. We stuck with the standard breakfast. The breakfast area has always been a full service restaurant for lunch and dinner. Only the upsell for breakfast is new this year. Since non guests of the hotel could also buy breakfast, I wondered if that contributed to the overcrowding during breakfast. In any case it is still a very nice oceanfront property on the boardwalk in Bethany Beach, DE. It is literally a one block walk into town with restaurants and shopping.

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