Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
What happened to the OP is not unheard of. The thing that makes FR a false economy in many cases is this: If anything goes wrong, you are on your own.
The Golden rule of flying Ryanair is have a plan B. I will only ever even think of flying them on short, well plied routes, where there are reasonable and readily available alternatives, if it all goes bums up.
A recent example was SKG-ATH. My plan B was a 5 hour bus ride. In fact, with all the hoops you have to jump through with hand luggage sizes and whatever, I would actually take bus next time.
Congrats to the OP on getting a half reasonable (i.e. non-zero) resolution.