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Old Jul 8, 19, 12:46 pm
  #267  
MisterBill
 
Join Date: Apr 2009
Posts: 353
Originally Posted by luv2vacay View Post
So for me, when I called, got an officer right away, and he put me on hold and then came back and asked for the full name and Pass ID.
Then he asked me what did I answer to the interviewer about whether this was for business or personal (which I was NOT asked for by the interviewer, BTW).
So I said Personal (which is true) and then he said I should get an email in 24 hours. About 3-4 hours later, I logged in and saw I was approved. Never got an email.
What number did you call? I called the CBP help line at 800-237-5511 and when I selected the TTP/GE option, it told me to submit it online. I listened further and selected and option and it still did not give me an option to talk to someone. Tried calling the JFK processing center and got a recording. Called the Buffalo center (next on the list) and got put on hold and eventually got tired of waiting.

I submitted an email request but they said it can take 10-15 days for a response.
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