Originally Posted by
MSPeconomist
There's no indication that OP has Starriott/Bonvoy status.
If 4 pm checkout is guaranteed, what's wrong with fighting for it?
BTW I just noticed that this is one of those "not guaranteed if arrive after 6 pm" reservations, which would seem (I hope) to be another IT problem. I also hope the OP is OK with a smoking room.
I also noticed the smoking room part. I would never go with a smoking room, so will definitely check with Ritz to secure a non-smoking room. By the way, I do have Platinum Elite with Marriott.