Originally Posted by
channa
A mild pushback, "Sure, I can do that, what's the compensation?" usually gets the discussion moving.
And that's how I got things going, with the Alaska gate agent stating in reply that there was no compensation on offer. If some of you think that airline-provided customer service is bad in the United States, it can be down right abysmal in Canada. My assumption -- admittedly my mistake -- was that this was little more than cheap, inexpert, sub-par Canadian customer service in action (as I'm Canadian, I should be allowed to say this), but there was hope that Alaska customer service might do something to rectify it. Lesson learned.