I bought months ago ticket in cheap L fare, it was printed fare W on my boarding pass, Swiss surprised me with a complimentary upgrade to Business Class while boarding ZRH BKK LX180 flight, I got 4D seat in the smaller C section. So I think my upgrade was only because of my SEN status.
I also had purchased an A la Carte meal for my Economy flight and they asked me on board whether I prefer getting the meal I had paid for or having Business Class food.
Last edited by andywaw; Jul 4, 2019 at 11:23 pm