Originally Posted by
yscleo
I had tried to find SN award seats YYZ-BRU over the last couple of years and they are hard to find. Early this year when two seats showed up for Sept., I grabbed them. So they are there, but not easy to find. Last year I couldn't get YYZ-BRU, but did get LHR-BRU and BRU-CDG (in a RTW trip), so at least we had the experience flying on SN.
A separate question, after getting award seats on SN552 YYZ-BRU this year on Sept. 12, I called to get seating, but was told the fare class does not get assigned seats. That is different than last year. Has anyone been able to get assigned seats this year?
In Y, you have to pay for seat assignment, that's not new, this has been on for at least a year.
In J, you should have free seat assignment. If they tell you otherwise on the phone, I would get a hold of them on twitter.