So , towels are catered in the trolly but it is up to the purser to hand out the towels or not?? I wonder if the service inconsistency is the same in First class.
It is sad to see the decline in the quality of service ( I know it is just about the hot towels but it makes a huge difference on long distance journey.
Last edited by cdgbear; Jul 2, 2019 at 3:19 am