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Old Jul 1, 19, 10:05 pm
  #1858  
PanAmWT
 
Join Date: Nov 2009
Location: SFO
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hilton Silver. CLEAR
Posts: 938
Sequence of events:
1. I have a reservation with attached 7-night NC4 cert booked long time ago.
2. My travel plan changed so about a few days ago I booked a 7-night cat.4 in a different hotel and different days on point stay. I only had 82K points not enough for the stay, I intended to cancel the old one above and use its NC4 cert..
3. Today I called to detach the NC4 and cancel the old reservation. But I found the new reservation has been fully paid by enough points (125K)!
4. My activity log shows that 43K points was purchased with my registered credit card, So Marriott, without my authorization or knowledge, used my CC to purchase the points to cover my reservation.

I have no intention to purchase Marriott points at regular rate, What recourse do I have?
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