FlyerTalk Forums - View Single Post - AF compensation for Platinum / Biz class delayed luggage
Old Jul 1, 2019, 11:28 am
  #12  
DukeOfSilesia
 
Join Date: Nov 2018
Location: AMS
Programs: FB Platinum, Hilton Gold, Hotels.com Silver,
Posts: 52
Originally Posted by Atsanik31
The compensation should be proportional to the inconvenience faced: you don't get the same compensation if your bags are delayed by few hours or if they're lost. This is why I wanted to see if anybody had a similar experience and what compensation was given.
But that is why I am asking what compensation would satisfy you.. I have had my share of complaints in the past, and also understand the work the customer service has to do each day. Just feel it is not more "what more can I get", but "what would satisfy me" .. and I believe you should be able to answer it yourself.
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