Originally Posted by
vsepr
The idea of this thread is to discuss if SQ deserves to be the best airline in the world annually and lives up to its name. Not to avoid SQ. SQ is good if you want to avoid transits to SIN.
Or maybe the
second best airline in the world.
What SQ is trying to, and always tried to do meet the expectations of most of its customers, within constraints of trying to offer a reasonable network and still be profitable. With a lot of things, SQ seems to draw a line under, and tries to make up for it through in flight service. They have definitely ruled out, and trained their customers not to expect, "gimmicks" such as chauffeur drive (which some of the airlines who offer - or have offered - this service are cutting back on), amenities kit (instead having well stocked bath room), and pyjamas in business class. One assumes they understand the value (or lack of value) in providing different amenities.
Also remember, being in the top tier, isn't just about the premium cabins. Carriers that provide a decent economy experience (for example, not refitting 777's with 10 across seating) will move to the top of a lot of lists, as economy pax tend to outnumber premium cabin lists.
Each of us places value on different things, for example the "business/first stands" I am sure a lot of people couldn't care less (or could care less, depending on which part of the world you're from) about. Probably most relevant where there are long queues for immigration and luggage needs to be removed from carousel.