Originally Posted by
arf04
I’m sure I’m too late for you now, but my experience of these things (at YYZ in particular) is that the phone line is the way to go, especially late at night. Overnight, there seem to be quite a few people working who are not trained to ticket, and AC seems to make few to no allowances for IRROPS—no extra staff...
Except at AC - noone picks up the phone (as the poster found out) - from the other thread - at night, even SEs have excessive wait times.
Originally Posted by
username
If you are stuck at YYZ, good luck!
More like - if you are flying AC - good luck! (especially as you found out without status)
As for transport Canada rules on cancellations - there pretty much arent any. You are very fortunate to have gotten a hotel from AC without much hassle.