username

So, my transborder flight into YYZ got delayed about 2.5 hours tonight so I missed my connection at YYZ. I am not sure what the cause was. It seemed they swapped aircraft so the plane into my airport was delayed even in the morning (and kept pushing back).

1 - Onboard (Rouge), FA said ground would take care of it and rebook. Of course, that did not happen
2 - GA meeting the flight said go to the connection desk
3 - Connection desk gave me hotel and meal vouchers but could not rebook (no reason given) - plenty of availability but could not book
4 - Went upstairs and found 2 agents. She said they cannot rebook without ticketing and ticketing was closed (this was about 1 AM Eastern)
5 - 888 number would not even put me on hold - too busy (other numbers just lead to long wait)
6 - My PNR shows only my first flight, my connecting flight has disappeared

I consider myself a pretty experienced traveller and I am UA *G.

I guess a lot of people misconnected tonight. Is YYZ usually this bad with IRROPs handling? How can agents not able to rebook passengers?

So, I guess I just go back to the airport in the morning and try to rebook?

Thanks.