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Old Jun 29, 19, 4:53 pm
  #1848  
RedSun
Suspended
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 2,576
Originally Posted by Happy View Post
When that happens, it is an extremely time consuming and very frustrating process to get it fixed.
So why give a chance of that possibility? It is much better to detach the cert from the reservation first - margarita girl has a post just some days ago to explain how to do the detachment online yourself by going thru the modify reservation process - change the payment method from cert to something else - then after the cert is safely returned to the account, you can cancel the reservation without worrying if the IT would mess it up.
I had the NC TP. So I did not worry about the online cancellation. I probably won't touch it if that is an OC TP....
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