Originally Posted by zippy the pinhead

Apologies for resurrecting this thread, but it seemed preferable to starting a new one.

A family member is enrolled in Global Entry and has their KTN entered in their UA profile. They are flying with a group on UA with a UA ticket and part of their itinerary has individual PNRs, but part is under a group reservation. The initial boarding pass for the individual leg did not have Pre-Check indicated, but when checking in to print luggage tags, it was entered into the kiosk during the transaction and the revised boarding pass did have Pre-Check indicated.

First-world problem, for sure, but why wasn't the KTN incorporated when the PNR was attached to this person's UA profile? Just wondering for future reference.