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Old Jun 25, 19, 9:46 am
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 474
Originally Posted by B0gdan View Post
Thank you! That's the problem though. I think I need first and last name on my ticket to match what's on my Miles&Smiles account so that the flight gets properly credited and I get my status extended to another 8 months. So in this case, it's less about boarding the flight, more about getting it properly credited.
The check-in desk a the airport should be able to add your M&S number. Make sure the number is shown on your boarding pass and keep the boarding pass until the miles have credited.
They may not credit automatically due to the first/last name mix-up, but you should be able to credit them manually via the Feedback Form after a few days (include a copy of your boarding pass showing your M&S number).
SFOTraveler1984 is offline