Originally Posted by
Marriott Bonvoy Lurker II
Hi Sulley,
Our apologies for the inconveniences you have come across.
We would like to help look into this if you could provide your reservation details to us via private mail here or by email below.
Best Regards,
Christina Zhou
Specialist, Social Media
Marriott International
[email protected]
Just sent you an email with the details of the stay along with the case number used by Customer Care.