FlyerTalk Forums - View Single Post - AmEx Bonvoy Brilliant Luxury Card [General Discussion Thread]
Old Jun 21, 2019, 1:04 pm
  #886  
SanDiego1K
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Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,745
Who has an issue with how the hotels are coded? I stayed at 3 properties in Europe within the last two weeks that have coded as 2x. AMEX is not being helpful. They say that Marriott will send them a list of their properties where I stayed and I will get the correct points. In March, I was charged a deposit at Cristallo, a Marriott luxury property in the Dolomites. It is coded as 2x points. They tell me that I received 6x points. Yet the AMEX website shows the points I was given and it is 2x points. It's all very strange.
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