FlyerTalk Forums - View Single Post - Permanent discontinuation of short haul First Class service (ex. PEK and HND)
Old Jun 17, 2019, 8:06 pm
  #9  
jagmeets
 
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,170
Even though a part of SQ’s long haul fleet (the ULRs) is practically ‘separate’, they do a pretty good job on predictability on their regional rotations, and, the gap between their long and short haul products is a lot smaller than CX’s..

I’m certain that the operational flexibility helps the CX bottom line..but at what ‘cost’? (Customer annoyance leading to changes in purchasing behaviour- case in point: QRC3288 on a relatively higher yielding HKG-SIN).

But, I digress..
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