Nussle, if I were you, I'd write a formal and polite complaint to SAS for not receiving the fast track. According to their web site, they added fast track in ALC on June 3, so there has been some kind of mistake since you weren't allowed access. As for the other things that you're sort of complaining about, it sounds like you have received what is advertised as included in the Plus fare.
Originally Posted by
copperred
Since it seems like you work for SAS, I'm sure you can take the time to note it and send it up the chain.
Why do you suppose that a frequent flyer who's positng on Flyertalk is an employee of SAS?