Originally Posted by
TheHak
Departure was from rome. They are bound by eu261.
You might remind them of that, and that subsequent ECJ rulings apply, and ask them to reopen your case for further consideration. Tell them you are allowing 15 days for this consideration, after which you will pursue you claim through appropriate legal channels.
That won't put the fear of God in them, but it might focus those stubborn Swiss minds....
I think the claims agencies are generally not so keen to play with Swiss, but you might put the case to one or more of them, just to get their assessment of the merit of your case, and their willingness to take you on. If the response is positive, up to you if you want to proceed alone or through an agency.