FlyerTalk Forums - View Single Post - UPGRADE FAILED message during buy-up process

Jun 14, 2019, 6:38 pm

#3

ryan182

Join Date: Jul 2004

Location: SNA

Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold

Posts: 9,239

Quote:

Originally Posted by climmy

So I'm in my rezzie and united.com is offering a reasonably priced upgrade.

I go through the process and payment and get the message "Upgrade Failed" and a number to call UA.com support blah blah. Been trying all day with same result.

It's for 3 pax in the same reservation.

I found some much older threads on this but nothing more recent.

Any light on what could be going on?

what did they say? seems that calling would be more fruitful than trying again and again with the same result all day..

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