FlyerTalk Forums - View Single Post - Come On, Alaska (Rant About Delayed Flight)
Old Jun 14, 2019, 2:09 pm
  #15  
dmodemd
 
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
Heh, I had AA cancel on me and then charge me change fee and change in fare fee to rebook! After an FTC complaint they gave me back the change fee but still made me pay the change in fare fee because CS didn't feel they could get the "other department" to make the change.

Anyway, back to AS, last night we got a flight departure update that we would be 1 minute later than scheduled. It eventually did turn into about 20 minutes late but we made up all but 5 of that in air. Good recovery despite having to go around bad weather and the seat belt sign on for the entire 3h40m flight!
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