Old Jun 13, 19, 3:22 pm
Join Date: Nov 2013
Location: PHX, SEA
Programs: DL Silver, Avis President's Club, Hertz President's Circle, Global Entry (Former AA Plt/Gold)
Posts: 3,069
Originally Posted by travelmad478 View Post
My question for the board is, what the hell was DL doing re-booking me onto a 6:30 AM flight when they still had a flight at the exact time I had already booked? And why did they never notify me of any change? I would have never known about this had I not proactively checked on my itinerary.
I'm spitballing a bit, but imagine the system went in this order:
1) Cancel DL xxxx departing 1:50pm
2) Rebook you on DL yyyy departing 6:30am
<some time passes, could be minutes, could be days since we don't know when your flight changed>
3) Establish DL zzzz departing 1:50pm.

I can't answer the lack of notification, that's something that should always happen.
Gig103 is online now  
Reply With Quote