Originally Posted by
pbd456
Due to route reduction on LAX hkg, my original hkg LAX was cancelled. I asked for reroute on another carrier and was refused. I asked for one night accommodation in hkg (flying the originally scheduled pvg hkg) and was suggestion 800HKD cash compensation for the hotel cost.
staff was waiting at the gate with my name to hand me the cash upon landing pvg hkg. Very impressed.
I got priority treatment for meals and from purser due to gold status.
Was not aware of a LAX - HKG route reduction, when did that happen? I have a trip coming up in a few weeks hopefully it is not impacted. I actually bought a normal price business class fare a few months ago.
Edit: Looks like they axed Mondays starting on May 13. I am flying BKK - LAX on July 15th (Monday) have not heard from them and it is still bookable. Maybe just a temporary cut or they are slow to update schedules.