FlyerTalk Forums - View Single Post - GA gave away my seat before boarding even started
Old Jun 12, 2019, 9:14 pm
  #70  
ATLawyer
 
Join Date: Oct 2014
Location: ATL
Programs: SPG, DL
Posts: 307
Originally Posted by flyerCO
Quite simply this is wrong. He agreed to voluntarily sit in coach on the flight. Let's put this another way, if OP had been offloaded and flight hadn't been delayed, thus was departed. OP would rebook, DL would give him options that had F available. However if he selected a flight that only had Y, it would be a voluntary downgrade, which per DL policies, (its even stated when you use the rebooking tool very cleary) means no compensation or refund is due.
Except what you are saying is DIRECTLY contradicted by Delta’s COC. You keep saying this, but don’t point to or quote a single piece of evidence in support. In contrast, Rule 19 of the COC is very clear:

”If acceptable to the passenger, Delta may provide transportation in a lower class of service, in which case the passenger may be entitled to a partial refund.”

In plain English, a “voluntary downgrade” gives you a refund of fare difference (if one exists, hence the “may”).

Please either quote something contrary, or stop spreading misinformation based on absolutely no evidence whatsoever.
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