Originally Posted by
MSPeconomist
IMO if you paid 15,000 RDMs for the upgrade, you had a FC ticket and DL owes you the $200 voucher for downgrade compensation (as an apology gesture) as well as the 15,000 miles to refund the fare difference.
Why does DL owe a customer service gesture when the downgrade was weather related? The 15K refund, yes, absolutely, as they would also have owed a full refund if you choose not to take a trip because it has been delayed or changed due to weather. But they did not do anything wrong here.