Ref:

”GGL renewal

If you reach at least 3,000 TP, your GGL status will renew, and you'll receive a new set of GGL cards, two silver & one gold nominations, 2 fresh jokers with any remaining jokers from the previous year expiring.

If you reach 5,000 TP, you'll also receive a new CCR card.”

I have a question regarding the above from the GGL guide.

I have 2.5k TPs and one GGL joker left. My membership year starts in February.

I will hit 3,000 TPs next week.

I just spoke to BA to check how many redemptions I have left and was told I will not get 2 new GGL Jokers when I hit 3,000 TPs.

Were they wrong? I thought I would get 2 new ones on re-qualifying (also wiping out any previously unused ones), or have I got this wrong / have they changed the programme?

I wanted to book a flight for next week but won’t do it if I’m going to use up all my vouchers until next Feb! Thanks