Originally Posted by
pjck
I travelled recently by SAS to Spain via Scandinavia (Oslo and Stockholm). We have good flights and good landings - I don't know if the conditions were so convenient or the pilots are so well trained (or both).
However I am surprised by their customer service - I mean website and telephone contact.
It is hard to find some vital info on the website and there are some outdated sections.
I couldn't contact them at all although I had problems with my checking in. They don't work on weekends (although they fly). I mean it says international service works, but when you call it you can here some answering machine speaking Swedish.
There will be SK personell at the airport when you arrive to check-in. Which problem was it that you needed to solve it before heading to the airport?
Last edited by ksu; Jun 12, 2019 at 12:15 pm