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Thread: Rudeness and incompetence on EXP line endorsing ticket to UA
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Old Jun 12, 2019, 9:48 am
  #9  
chuck1
 
Join Date: Feb 2002
Posts: 3,899
I asked the agent if they incentivized for getting people to take AA rather than OAL in the event of mechanical and crew delays.
She assured me that was not the case.
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