FlyerTalk Forums - View Single Post - [PREM FARE GONE] AM: YYZ/YUL/YVR-GRU from $1251 US
Old Jun 12, 19, 2:29 am
Join Date: Mar 2008
Location: Multiple locations
Programs: AAdvantage ExPlat LT Gold, BA Silver, Aegean Star Gold
Posts: 3,168
Originally Posted by Mileage Lover View Post

Good luck. Exact same exact thing happened to me. My wife posted fine and I finally gave up on mine after countless emails and calls.
Never take NO for an answer...
You bought a Business Class ticket and there is plenty of data to back it up... If I were you I'd try these options...
2) Escalate via email to executive team (seems like it would never work but this 2016 article says the contrary)
Email detailed info: ticket in Business, Confirmation, copy of boarding pass, etc Here are some names and email format...

3) This is the nuclear option, DOT complaint for misrepresentation, you acquired a ticket with certain benefits associated with it, if the Delta system has an error , perhaps a complaint can help guide them towards fixing it... That's the final option , but try executive team, try have teams that work with customers who email them...
jfkeze is online now