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Thread: Cars at HNL
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Old Jun 11, 2019, 10:38 pm
  #467  
Qwkynuf
 
Join Date: Mar 2016
Posts: 1,879
Originally Posted by durche63
Why is the app offering me the Virtual Aisle when there’s a real Emerald Aisle at HNL?
There's actually *not* an Emerald Aisle at HNL. There is sort of a "faux" aisle in that cars down one side of the row are for Execs and the other side is for Emerald Club Members. But since all of the rental companies at HNL share a single exit, there is no room for the exit booth that a traditional "get in and go" Aisle location requires.

So you go out to the parking garage and do one of two things:
  • Wait in line if necessary to speak to the agent sitting at the desk, and they will assign a car to you based on your status, print out your contract and hand you the keys
  • Walk down the aisle and pick out a first and second choice, then go back and speak to the agent, asking for the specific car you want, whereupon the agent will either grant your request and give you the keys or (nicely) tell you to pound sand and give you the car that they had already assigned to you.
But you won't just get off of the elevator, jump in a car and head for the exit.
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