FlyerTalk Forums - View Single Post - [PREM FARE GONE] AM: YYZ/YUL/YVR-GRU from $1251 US
Old Jun 11, 19, 10:35 pm
  #11  
JAeX
 
Join Date: Jul 2017
Location: SFO/SJC
Programs: Delta DM | Hyatt Globalist
Posts: 109
Originally Posted by jfkeze View Post
Usual warning with crediting Aeromexico to Delta...
I've even used Twitter to get reconfirmations that the fare is in Business Class and credits as such... Yes, it shouldn't be such a hassle... "Average Joe Flyer" doesn't understand Y-ups and if Ticket says Business, email says Business, Boarding Pass says Business it should credit properly, but keep a paper trail: all Boarding Passes, request that your SkyMiles number be added at Check in and keep screenshots of the purchase email and other communications indicating that it is a Business Class fare... After all these are not "flash sales" but normal market prices...
Having this exact issue. My wife, on the same itinerary, was credited correctly but I've been told by two agents at the DM desk who called over to the help desk that my ticket has a purchase class of Q and therefore they are unable to credit as I class despite the reservation, boarding passes, etc. all indicating I class.

I've flown on these types of fares in the past and have never had an issue. I'm hoping HUCA works here...
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