FlyerTalk Forums - View Single Post - Denied points for hotel stay - Citi booking
Old Jun 11, 2019, 3:22 pm
  #9  
Beckett66
 
Join Date: Jan 2017
Location: JER
Programs: NZ Elite *G, QF Gold, Accor+ Diamond
Posts: 157
Originally Posted by rccsd
Yes, that's the correct 3rd night free rate. Supposedly, they are going to look into it and get back to me within 48 hours.
Please post an update when you hear back. I plotted a path to Platinum that absolutely depends on status points accruing from 3-for-2 night deals at 2 different Fairmont hotels. One of those bookings is non-refundable. I've also made 3 non-refundable bookings for later dates at Asia-Pacific hotels where I'm expecting executive lounge access as a Platinum perk. This was all part of my calculations, justifying a greater spend than I was otherwise comfortable with. So I'll be very unhappy if there was an exception provision buried in their terms and conditions.
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