FlyerTalk Forums - View Single Post - Denied points for hotel stay - Citi booking
Old Jun 10, 2019, 8:50 pm
  #7  
CanadaDH
 
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,731
Originally Posted by rccsd
The latest is now Fairmont is saying that the 3rd night free rate on their website was not available to earn points or stay credits. I checked the website and there was nothing that discloses that this promotional rate would be ineligible to earn points or credits. Seems like it should at least disclose on their website.
That doesn't sound right. I've booked rates that were pay for x nights, get 1 free, and have always been given points. If this is a rate available to anyone and bookable right off the hotel website, then I think the hotel is giving you bad information.

I'm guessing you're talking about this rate...
https://www.fairmont.com/san-diego/s...rd-night-free/

Nothing suggests that it shouldn't qualify.
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